If, like many businesses, you are looking to cut some costs, you may want to look to your website as a potential area to start trimming. Moving the basic updating tasks in-house can end up saving you a bit of cash but it can also lead to headaches. In this article, we’ll look at what’s involved in doing website updating in house and the benefits of having a professional web design company take on your updating tasks.
Having regular updates to the news section gives website visitors a sense of comfort that the company is very active and that they are concerned about their reputation. Compare this with a company whose website has not been updated since, say, the 1990′s and you get an idea. It would be like a company never updating their printed catalogs or brochures. A website needs to be updated only a few times each year to be seen as being current by visitors. Showing a date on which the website was most recently updated will help to convey to visitors how long it has been since the last update.
For many companies, only a few pages of the website need to be updated–usually the news, products, and special events sections. Sometimes, changes in the company’s people will mean that the contact information needs to be changed, but for the most part, only the three areas listed above will cover the vast majority of website updates for any company.
Do, does it make sense to contact a web designer to make minor changes or do regular updates? Well, the answer is “it depends.” Do you have the capability of doing website-updates in-house, and do you have the time to commit to doing website updates?
If you have employees on staff who know HTML then you may be able to delegate the website update duties to them.
If you’re not fortunate enough to have an HTML-savvy employee, you may still be able to handle the website updates in-house if the website was designed using a Content Management System or CMS. Open-source CMS software like Joomla or Drupal, or even blogging software like WordPress allow users to update sections of the website simply by filling in forms. A lot of the heavy lifting of web programming will have already been handled by your web designer, meaning that you can handle the basic updates yourself without having to know anything about web programming.
If neither of these two apply to you, then you don’t have the capability for doing in-house updates and you may want to speak with your web designer about making in-house web updates possible.
Assuming that you have the capability to handle website updates yourself, the next question is whether you have the time to do so. The website is part of your company’s marketing function–it is an opportunity to project your company’s brand and reputation online. In the same was as your receptionist is the face of your company to your visitors, your website presents your public face to online visitors. Doing website updates will require time on your part to ensure that the website puts your best face forward. You are going to have to make sure that you put in the time to do high-quality updates on a regular basis.
The other alternative is to turn all of the updating tasks over to your web design company. While this will cost you a regular maintenance fee, it can ensure that website updates happen regularly. This way, you don’t have to worry about knowing HTML or learning how to use a CMS. However, this may not necessarily save you much time. A website design company should take care of their customers and that includes taking care of their online reputations, but at the end of the day, you are responsible for your company’s marketing function and you should be prepared to devote the time to it as you would any other marketing activity. Your website designers can not replace you in your marketing, but they can help you. Having experienced professionals in web design to back you up can be a huge benefit.
Ultimately, the decision to do website updates in-house or have them outsourced to your web design company is going to be about more than costs. It is going to be about how to best perform your company’s marketing online.
If you have any questions about the website design services that we offer, feel free to contact us. We are a Lethbridge Web Design company with over a decade of experience in web design, graphics, and web video, and we focus on elegant and attractive designs that are easy to use.